I am 77 year old I program this amazing vacation with my daughter to indicate her our heritage in Chile, we paid almost $3000.00, we flew to South The usa Chile on twelve/27-01/06/2016, then the nightmare began the fly from Miami to Santiago scl , we seat while in the runway for two hours as a result of luggage delayed, the pilot explained it was issue with not plenty of staff to load the airplane AA957 with baggage. then our seats difficulty: seat 41A , my daughter Television set was damaged, my seat 41B my arms were being broken, wouldn’t go up, so and when I really need to head to the bathroom I couldn’t get up, since I've Diabetes I ought to head over to the toilet that's why I took the top seat After i attempted to climbing in excess of the arm I cut my leg and was bleeding. I ask the flight attendant for help, she was no help in the least. my daughter made an effort to help me by climbing more than me given that we couldn’t get any help. she slip and fell on both of those arms looking to climb more than me and bruised the inside of her legs definitely terrible. We've got photographs of her leg and my leg appear like elephant feet, allow me to show you it damage so lousy I cried from your discomfort, The complete two weeks in Chile I'd to obtain sneaker one dimension even bigger considering that my feet have been so swollen and my daughter couldn’t wear her bathing accommodate since The within of her leg ended up all bruised up.
I'm stuck in LA, because my AA FLIGHT 1927 on February third was cancelled! I am pretty dissatisfied!!! I was not offered a definitive solution regarding why my flight was cancelled.
So base line…..Unless of course you come back to me with some form of consideration, you’ll by no means see me yet again.
06/18/sixteen – Have already been a faithful, Repeated flyer customer for over 30 decades. I h ave under no circumstances found these kinds of inadequate buyer service and apathetic attitudes from AA personnel. Presently sitting down at Miami Global, on a clear sunny saturday morning, touring with 2 young children attempting to reach Asheville on your Airways (document locator: WCEARA), but our flight to Charlotte was instantly delayed, creating us to pass up our flight to Asheville, all other flights are whole, we were being sent Again through protection mainly because your staff members with the gate couldn’t (or wouldn’t), help us (which was enjoyment), then had to operate back Ahead of we could get to the ticket counter since the flight departure was bumped again up!
I'm sorry to claim that our practical experience in the AA counter in Newark was a lot less than stellar – Of the two shopper service reps at the counter assisting travellers examining in, just one focused her time and energy to ONLY Top notch travellers, and the opposite woman looked as if it would do as little as you can – also busy worrying about what Everybody else was performing – all apart from what she can be executing! As the line grew extended, the fewer fascinated she became, and her Mindset was horrific – It took us fewer time to get into the Airport than it did standing in line to check in! (over one hour with only four men and women before us). By the time we stepped up to the counter – a completely new representative bought on board – we had to “tranquil ourselves down” – you can consider how one other forty or so men and women began to sense at the rear of us! While you regularly attempt to tell us, you “treatment” concerning the passenger, which personal could use a certain amount of Frame of mind adjustment – or uncover her Yet another position!
I'm so amazed by Tracy Miller during the reservations Office. I accidentally booked a flight to the wrong area and was freaking out, and he or she worked with me to not merely get me to the right location and also located the identical price tag.
Just flew The united states Airways via american eagle….had the rudest flight attendant at any time….An additional passenger was javing thoughts on connecting flight …she was so nervous lacking it…flight attendant was so impolite and find no help….she was unpleasant to travellers whole serving beverages…..we sat for twenty minutes ready foe gate when landing in chicago…Many people necessary to uae restroom…she snapped at folks whenever we attempted to use restrooms.
I just lately had a flight cancelled by American Airlines and stood in a line for forty five minutes to obtain rebooked on An additional flight. I was shocked to discover the gate brokers didn't Have a very look at into your accessible USAIR flights.
Gold #6CJY924: Report Locator: EVIXIM Your system would not print boarding move for 2nd leg of excursion. Named Client Service: CS educated me I must hold out 24 hours so that you can print 2nd leg of trip. Knowledgeable CS this was not genuine. Was placed on maintain: CS came again and mentioned I had been proper but to attend till 24 hours in an effort to print 2nd leg boarding pass.
My spouse and I had flight reservations for these days (March fifteen, 2014) and after a routine heart scan on Wednesday of the week, he was diagnosed having a serious heart trouble. On Friday, March fourteen, 2014 he had to have a heart catherization and it absolutely was extremely hard for us to go on our getaway. I named American Airlines Buyer Service and was properly told “hard luck”.
The nine/15/15, it can get a while to generally be overlooked. Setting up with A further hold off inside our flight, which theoretically would go away Orlando 19: 40h, and right after hours of hold off, once again because of issues with the plane, the commander warned us that maybe the plane wouldn't take off as a result of doable structural trouble With all the baggage doorway of the airplane as well as the door was opened to Anybody who wished to go away the plane.
just an electronic mail apologizing for your inconvenience a result of the delayed flight would've been all I preferred from somebody within your functions.
Does American Airways Use a coverage Never to communicate with their travellers (who definitely have all paid to fly on that airline)???
Remember to refund by total fare such as the added $twenty I paid out for Everything you mentioned was going to be extra room.